The terms
See your number free. Pay only on what we recover.
The audit is always free — no card, no commitment. You only pay a percentage of money that actually lands back in your Amazon account, verified against the posted credit.
Free Audit
See your number, no card, no commitment.
- Read-only SP-API connection
- Full 18-month discrepancy audit
- Exact recoverable dollar total + discrepancy count
- Reason-code and category breakdown
- Claims OFF — nothing is filed
Recovery
We go get it. Pay only on what actually lands.
- Everything in Free Audit, plus:
- Auto-files and queues every eligible claim
- Tracks each claim through Amazon to reimbursement
- Ongoing cron audit catches new claims before windows close
- Billed only on verified, posted reimbursements — no recovery, no fee
Flat
For high-volume recoverers — only if it saves you money.
- Same autopilot recovery and ongoing audit
- Predictable flat monthly fee instead of the percentage
- Surfaced automatically when your volume beats 20%
- Switch back anytime your volume drops
By continuing, you agree to the Terms of Service and Privacy Policy. ClaimCatcher charges a performance fee of 20% of net reimbursements credited by Amazon on claims filed via the service, billed in arrears — no recovery, no fee. You authorize read-only access to your Amazon seller data; you remain the claimant of record. The optional Flat plan is a recurring subscription that auto-renews; cancel anytime, effective at the end of your billing period.
Pricing questions
Q.01Is this legal? Are you fighting Amazon for me?
No fight, no dispute, no lawyering. ClaimCatcher audits your own account for money Amazon already owes you under its published FBA reimbursement policy — lost units, damaged units, fee overcharges, return discrepancies. It surfaces real claims and files them within Amazon's own process and Terms of Service. This is recovery of your own funds, not a case against Amazon, and it is not legal, tax, or financial advice.
Q.02How do I know you're not ripping me off — and is read-only really read-only?
Two structural protections. First, we show you the exact, itemized number before you owe anything — every discrepancy, reason code, and amount in the free audit, so there's no black box to trust. Second, the connection is genuinely read-only: ClaimCatcher authenticates through Amazon's official SP-API with read scope, so it cannot change your inventory, pricing, or listings even if it wanted to. We can see your reports. That's all the access we have.
Q.03How is the fee calculated?
20% of the net reimbursed amount, billed only after the money posts to your Amazon account. If a claim is partially reimbursed, you're billed 20% of the partial; if it's rejected, you're billed nothing. We verify every fee against the reimbursement credit in your account, never against a number we estimate. The free audit's headline total is what could be recovered; you're only ever charged on what is.
Q.04What if Amazon rejects a claim, or reimburses less than expected?
Then you pay less, or nothing. The fee tracks the actual posted reimbursement, claim by claim. A rejected claim costs you $0. A partial reimbursement is billed at 20% of the partial. We never invoice on a claim that didn't pay out.
Q.05Will filing all these claims get my account flagged?
ClaimCatcher only files claims that are eligible under Amazon's reimbursement policy — it surfaces, it doesn't fabricate. It won't submit a claim you're not actually owed, and it respects Amazon's filing rules and rate limits. The whole point is to recover what policy says is yours, cleanly, within the lines.
Q.06How long until I see money?
The audit gives you your number in about 60 seconds. Reimbursement timing is Amazon's — most eligible claims process within a few weeks of filing, and you watch each one move from filed to reimbursed on your dashboard. You're billed only as each one lands.
ClaimCatcher audits your own seller account for reimbursements Amazon already owes you under FBA policy. It is not legal, tax, or financial advice.